Testimonials
With over 150 five star reviews on Google, we pride ourselves on excellent customer service.
Take a look at what our valued customers had to say about us.
Debbie Thomas
★★★★★
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Outstanding service & great communication. Highly recommend these guys. Daniel kept me informed all the way through. Stress free and his team are so professional. Thanks.
Todd Magnum
★★★★★
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Great experience with Daniel. Fantastic communication! Was on time and the job was done throughly. The invoice was sent with lots of pictures of the whole process which I thought was fantastic.
Thank you again will definitely use again in the future. Donna 😉
Renee Reichmuth
★★★★★
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Couldn’t recommend ducted heating more! We wish we’d done it sooner as it is the best thing we have done to our house for comfort, it makes a huge difference to our old character bungalow, it is above and beyond what we even imagined. Dan and his excellent team are efficient and knowledgable! We are stoked!
Kirsten Sanson
★★★★★
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We were so impressed with Dan & his crew. Dan helped us to work out the best solution for our home. The work was seamless, the communication was great, the products are good quality and value for money. We will be using Ultra Refrigeration for any future heat pump installations and recommend our friends & fam do too.
David Dickinson
★★★★★
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Daniel was great to deal with and gave us a good price along with some needed advice as we became confused with other companies quoting to install different sized units. He told us what we needed and reassured us that the system would give us what we wanted. The guys did a neat install and left no mess.We will be using Ultra to service the units when the time comes. Cheers Dave and Adele
Kellyn Chapman
★★★★★
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Dan and his team did an exceptional job on my rental property. They replaced an air con unit on short notice and delivered on time. Great communication, great service. Highly recommend.
Angela Bell
★★★★★
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We have installed 2 x Heat Pumps on different occasions with Daniel and his team. Service was excellent and only took a couple of weeks from initial contact to installation. Super professional and friendly service. Would highly recommend to anyone.
Pantipa
★★★★★
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Daniel and the guys at Ultra Refrigeration & Air Conditioning were awesome. They installed a multi unit with 4 units inside in 2 days and we are stoked. They were very friendly and did a great job (loving the cool rooms now).
Erin
★★★★★
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Daniel came to service my heat pump and he did a great job. I got to him to quote a new heat pump for our master bedroom. The quote was quick and 3 weeks later we have a great new unit. The installation was seamless and the guys were great. I highly recommend their service.
Ralph Mosen
★★★★★
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Daniel and his team were superb to deal with. From arriving on time to quote our job, the thoroughness of their investigations to ensure the quote was comprehensive and accurate,
Sasha & Lee Eva
★★★★★
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Can very highly recommend these guys! Daniel was extremely easy to deal with, very accommodating & did a fantastic job.
Daniel tested our old unit & provided a quote for a new unit within a couple of days & our new unit has just been installed today, a week later, awesome service!!!
Thanks
Darshan Nijjar
★★★★★
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We at Four Square Welcome Bay have been in touch with Daniel and his team for two years. In these two years they have consistently provided the best outcomes for us. Daniel and team are absolutely brilliant in responding to their customers. They are quick and efficient in carrying out installations and other jobs. Highly recommend Ultra Refrigeration & Air Conditioning Limited.
Marie Girardier
★★★★★
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I usually never leave a review but Daniel is just too good..! My place was not supposed to be able to have ventilation installed. But Daniel didn't give up and formed a crew of builder/plaster/painter and made it happen! We are talking fake walls and stuff, not basic quick installation!
My place looks so awesome, and it's like everything was always there! Absolutely love it.
I would totally recommend Daniel - if you want good quality, good communication, easy going, down to earth and honesty, and good prices - don't look anywhere else and get in touch with Daniel, you won't regret it.
Deborah Gemmell
★★★★★
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Highly recommend Daniel and his team. They came out promptly, assessed the situation and then came back fitted the new heat pump. Took the old one away, cleaned the area and left everything neat and tidy. Friendly, helpful and professional team.
Scott Reid
★★★★★
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Daniel and his guys were great to deal with, knowledgeable and professional. Did a great job installing a ducted cooling and heating system giving advice on what's best to have in your home without being expensive like competitors and providing the best brands. Would definitely use Ultra again!
Billiejean Wills
★★★★★
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Highly recommend Daniel and the team for our household installation and servicing. Great communication, pricing and work was done timely. Wouldn’t go anywhere else!
Sharon Johns
★★★★★
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Very friendly people to deal with ..
Daniel explained everything so one could understand clearing quote there and then after measuring up .
Highly recommend this company .
Workman ship excellent and left room how they found it..
Nathan De Munnik
★★★★★
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Excellent service from Daniel and the team. Prompt installation and professional, organisation was easy and the team did an excellent job well worth the price. Would definitely get Daniel and the team to do any further work in the future.
Kerri Graham
★★★★★
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Daniel was fantastic to work with, very responsive and professional. He did an amazing job at our site and kept in constant communication with us throughout the process. It was wonderful to work with someone trustworthy when we don't live in the same town. Thank you Daniel
Greg Murphy
★★★★★
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Daniel and the Ultra Refrigeration & Air Conditioning team were outstanding to deal with in every respect. We replaced an 11yo hydro underfloor system with a new Daikin Fully Ducted system supplied by the Ultra team and we very impressed with the communication, service and advice. The finished product works brilliantly and it a big step up from the previous system. Would highly recommend this business to others.
Alexander Cairncross
★★★★★
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Daniel and his team did an amazing job. Nothing was too much hassle he explained exactly what he was going to do to meet our requirements.
Despite the current labour & supply problems due to covid restrictions the installation was completed successfully and on time. We highly recommend Ultra to anyone, you will not be disappointed
Glen Mossong
★★★★★
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When we were having condensation problems at our accommodation they came to help. The Ultra team installed ventilation units in all our rooms which made a big improvement. It was always service with a smile from the lovely team at Ultra.
Claudine Kyle
★★★★★
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Highly recommended Daniel and Ultra refrigeration. I recently had 2 heat pumps installed and Dan provided great advice and options to consider. Great communication and he made the whole process really easy. The install team were efficient and friendly. I will happily recommend to anyone looking to invest in heating/cooling options for their home.
Victoria Fellows
★★★★★
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Dan diagnosed the issue with our heat pump and gave us some options along with prices. We opted to install a new unit that he recommended which he sorted no problems and for a good price. Dan is friendly and awesome to deal with 🙂
Daniel Sycamore
★★★★★
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Daniel was first class to deal with. Good prices, and top class service. His team of two guys,were first class.They installed two units,to existing pipework,in under 5 hours.Highly recommend this team.
Kristen Hall
★★★★★
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We found Dan to be professional and efficient. He and the team made sure I was happy with the location of the aircon unit before putting it in, were tidy, reliable and trustworthy. Dan had great communication, communicating via email and text which made it easy for me as a busy mum. Thanks Dan for helping us out!
Ian
★★★★★
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Daniel and the team were a pleasure to work with from the outset. Daniel provided recommendations, options, and prompt explanations as we went through the quote process. The installation team were professional, courteous, clean, and tidy. We were particularly pleased that they offered a one-stop solution taking care of the sub-contractors required and were impressed that they all worked together seamlessly. We are delighted with the result and would happily recommend their services.
Jamie Macaulay
★★★★★
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The team were fantastic and have done an outstanding job on our ducted unit. The price was sharp, turn around time was good and now we are comfortable for the summer. Cheers to Daniel and the team for sorting us out!
David Thompson
★★★★★
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Pleasure to work with Daniel and his team. Great communication and very responsive to an issue soon after installation that was rectified even though Daniel was on vacation. Happy to recommend.
hayden smith
★★★★★
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We had to install a large heat pump as part of the healthy homes regulations. Daniel was fantastic to deal with. He listened to our preferences for installation site and what accessories and extras we needed. His communication was excellent and the installation work was very neat and tidy. Would definitely recommend Daniel and Ultra Refrigeration
Lynette Smith
★★★★★
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They replaced my broken heat/AC pump. Discussed options with no pressure to buy from them. Fast professional service. Made sure I understood how to use the wifi so I can start it remotely.Would definitely trust them in my house again. Took the rubbish away. Great experience 🙂thanks Danny
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